While staying in a corporate apartment, you may have the need to place a maintenance or a customer service request. The benefit of booking your next corporate apartment with Preferred Corporate Housing is that we will handle all maintenance requests and customer service issues for you and follow up until the task is completed. Each resident has the ability to place new maintenance requests directly into our CSS - Customer Service System using our PCH Housing Manager. The PCH Housing Manager gives you up to date information on all pending maintenance requests 24/7.
Our clients that have the task of managing large nationwide housing inventories will appreciate our Inventory Mangement System available to clients in our National Accounts Program. National Account Clients are able to view in real time:
- -Submit new housing requests nationwide
- -Check the status of any corporate housing request made
- -View your company's current housing inventory, including all information regarding each unit. (ie. Resident name, unit details, date of proposed move-out, etc.)
- -Customized move in packets for each account
- -Online billing information including access to individual invoices, receipts and account statements
- -Access to our maintenance manager to check the status of maintenance requests or submit a new customer service request
If you would like more information on establishing a National Account or to schedule an Inventory Managment demonstration, please email our National Accounts Department or call us at 800-960-0102.
Michelle Velasquez
Director of Business Development
Preferred Corporate Housing
800-960-0102 ext 21
