Samantha Elliott, President of Preferred Corporate Housing, was honored with the Tower of Excellence award for 'Large Provider, Individual Member of the Year.' This award is given to an outstanding employee, executive or owner who maintains more than 300 corporate apartments, and who has demonstrated commitment and excellence within their company and the corporate housing industry as a whole. Samantha's dedication to the day-to-day success of her company along with the time and leadership she gives as a current Board Member of the Corporate Housing Provider's Association make her a well-deserving recipient of this year's award.
"Preferred Corporate Housing and Samantha Elliott's support of CHPA has been instrumental in growing the Association," says CHPA's Mary Ann Passi, CEO. "CHPA's Tower of Excellence Awards recognize companies and individuals for their exemplary contributions to the corporate housing industry and communities in which they operate. Samantha is a great example of an individual always striving for the next level of excellence for the industry and her company." After the award was announced, Samantha had this to say in response, "I am extremely honored to receive this award. There is so much talent, dedication, and leadership in this room, and it feels amazing to be recognized among my peers.
Leadership is an indispensable component within the corporate housing industry. As this sector is deeply rooted in service provision and customer satisfaction, having competent leadership is critical. Leaders in corporate housing play a vital role in setting the strategic direction, ensuring quality services, and fostering relationships with various stakeholders including property owners, clients, and service providers.
Experience is invaluable in the corporate housing industry. An experienced leadership team is often adept at understanding the nuanced demands of different clientele - be it business travelers, relocated employees, or people in need of temporary housing solutions. Having leaders who have extensive experience ensures that the company can offer personalized and high-quality housing solutions that cater to the specific needs and preferences of their clients. This accumulated knowledge often translates into better negotiations with property owners and suppliers, ensuring cost-effective solutions without compromising quality.
Awards and recognitions are significant indicators of a company's standing within the corporate housing industry. When a company garners awards, it signifies peer recognition and validation of their commitment to excellence. For clients, this serves as an assurance of quality. Engaging with an award-winning company gives them the confidence that they are dealing with a reputable service provider who has been acknowledged for their outstanding services and customer satisfaction.
Corporate housing companies that assume leadership roles within their industry by participating in trade associations, contributing to industry standards, and engaging in advocacy are demonstrating an investment in the betterment of the industry as a whole. These companies are often more aware of emerging trends, changes in regulations, and customer preferences. For clients, this active involvement means that they are partnering with a company that is not only focused on its own growth but is also dedicated to shaping and enhancing the industry.
Furthermore, in an industry where reputation is paramount, leadership also extends to how a corporate housing company handles its relationships with clients. A company with strong leadership will have a customer-centric approach, ensuring that the entire process, from booking to checking out, is seamless and tailored to the clientÕs needs. This also includes being responsive to feedback and making improvements to meet and exceed customer expectations.
Clients seeking corporate housing should prioritize companies that exhibit strong leadership, have extensive experience, win awards, and take active roles in the industry. Partnering with such companies is likely to result in higher satisfaction levels due to exceptional service, personalized solutions, and the peace of mind that comes with engaging a company that is dedicated to industry excellence and ethical business practices.